INTRODUCTION
Parkbury & Dunn respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our book publishing services.
INFORMATION WE COLLECT
We collect the following information when you engage our services:
- Name and contact information (email address, phone number)
- Manuscript files and related documents
- Payment information (processed securely through third-party payment processors)
- Website usage data (cookies, IP address, browser type)
- Communication history (emails, messages, consultation notes)
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Provide book publishing services (editing, design, formatting, distribution setup)
- Process payments and send receipts
- Communicate project updates and respond to inquiries
- Improve our website and services
- Send optional marketing emails (only if you opt in)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
MANUSCRIPT CONFIDENTIALITY
Your manuscript remains your intellectual property. We treat all submitted materials as strictly confidential. We only share your manuscript with trusted contractors (editors, designers) working on your project under confidentiality agreements. We never publish, distribute, or claim rights to your work.
PAYMENT PROCESSING
All payment transactions are processed through secure third-party payment processors. We do not store full credit card details on our servers. Payment information is encrypted and handled according to industry security standards.
DATA SECURITY
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Project files and manuscripts are typically retained for 90 days after project completion unless you request earlier deletion. Communication records may be retained longer for business purposes.
YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing emails at any time
- Withdraw consent for data processing where consent was the basis
To exercise these rights, contact us at support@parkburydunn.com.
COOKIES AND TRACKING
Our website uses cookies to improve user experience and analyze website traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect website functionality.
THIRD-PARTY SERVICES
We work with trusted third-party service providers including:
- Payment processors (Stripe, PayPal)
- Email service providers
- Cloud storage providers
- Analytics services (Google Analytics)
These providers have their own privacy policies and data handling practices. We are not responsible for their privacy practices.
INTERNATIONAL DATA TRANSFERS
We serve authors worldwide. Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
CHILDREN’S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, contact us immediately.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
CONTACT INFORMATION
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: support@parkburydunn.com
Phone: +1 (646) 450-6465
Last Updated: April 28, 2026
FREQUENTLY ASKED QUESTIONS
Q: Do you sell my personal information?
A: No. We never sell, rent, or share your personal information with third parties for marketing purposes.
Q: Is my manuscript kept confidential?
A: Yes. Your manuscript is treated as strictly confidential and only shared with contractors working on your project under confidentiality agreements.
Q: How long do you keep my files?
A: Project files are retained for 90 days after completion unless you request earlier deletion. You can request permanent deletion at any time.
Q: Can I request deletion of my data?
A: Yes. Contact us at support@parkburydunn.com to request deletion of your personal information, subject to legal retention requirements.
Q: Do you store my credit card information?
A: No. All payments are processed through secure third-party processors. We do not store full credit card details on our servers.
Q: How do I opt out of marketing emails?
A: Click the unsubscribe link at the bottom of any marketing email, or contact us at support@parkburydunn.com.
Q: Is my data secure?
A: We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.
Q: Do you work with authors outside the United States?
A: Yes. We serve authors worldwide. Your data may be transferred internationally with appropriate safeguards in place.